pointer_t.gif Microsoft Outlook

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New POP3 Users - If you are new to the company and plan on only working on 1 computer this would be the option for you.


New IMAP Users - If you are new to the company and plan on working on more than 1 computer OR plan to configure Outlook to check your email on more than 1 computer than this is the option for you.
Existing POP3 Users - If you already have email with our company and your email account information has changed you will need to reconfigure your Outlook. If you work on only 1 computer OR use only 1 computer to check your email with Outlook, this would be the option for you.
Existing IMAP Users - If you already have email with our company and your email account information has changed you will need to reconfigure your Outlook. If you work on more than 1 computer OR use more than 1 computer to check your email with Outlook, this would be the option for you.
How to Compose a New Message - If you don't know how to compose a new email message using Outlook this is the option for you.
How to Send & Receive Messages - If you don't know how to send or receive new messages this is the option for you.




pointer_t.gifQuickbooks 2008

How to Connect to "Common" Network Share for Access to Quickbook Files. - If you are logging in to your computer for the first time, or logging into somebody else's computer for the first time and using your username you will need to connect the "Common" Network Share to have access to Quickbook Files.


How do I open a Quickbooks company file? Where are they located. -  If your company file is from an active company you will need to access the "Companies In Use" folder inside the "Quickbooks Files" folder and look for the company's name.

pointer_t.gifDrake Doc Manager

How to Connect to "TAX"
If  you are logging in to your computer for the first time, or logging into somebody else's computer for the first time and using your username you will need to connect the "TAX" Network Share to have access to Drake... Learn More

Scanning Documents
How to scan documents using Drade Document Manager and your RICOH printer is explained here. ... Learn More

­ Importing PDF Files into DDM
How to import PDF files into the Drake Document Manager is explained here. ... Learn More

Exporting Files out of DDM
How to export files from the Drake Document Manager is explained here. ... Learn More ­ 
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